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Frequently Asked Questions

Common questions about working with AutCode: how we work, what it costs, who owns the code and how retainers work.

About AutCode

AutCode is a custom software studio specializing in WooCommerce development, AI-powered WordPress plugins, and n8n workflow automation. We serve agencies and brands across North America and Europe.

Three things, mostly: custom WooCommerce work (stores, plugins, payment gateways, shipping integrations), AI tools for WordPress (chatbots on OpenAI, Claude or Mistral, content generators with editorial review, recommendation engines, intelligent search) and n8n automation. We also connect these systems to ERPs, CRMs and other tools through APIs. The detail is on the services page.

No. We ship our own products too: more than 20 WordPress plugins from our own R&D, used in real stores. It means we have already met the scaling, security and update-compatibility problems that client projects tend to hit later. See the products page.

Working with us

Fill out the project form on our contact page. We will review your brief and reply within one business day. No calls needed: everything runs electronically.

Yes. We regularly work under agency brands, and your client never sees our name. An NDA is included on request.

We operate from Central Europe (CET). For North American teams this means a morning overlap and overnight delivery, so you wake up to progress rather than to a waiting queue.

We document the change, give you a revised estimate, and only proceed after your written approval. There is no silent scope creep.

Pricing and billing

Our hourly rate is $85–110 USD/h. Project minimums start at $2,500 USD. See the pricing page for full details.

It depends on the kind of work: n8n workflow automation from $2,500 USD, custom WooCommerce development from $3,500 USD and AI-powered WordPress tools from $4,500 USD. Every project is then quoted on its own scope.

USD, CAD, EUR or PLN, whichever works best for your accounting.

Estimates are non-binding until they are confirmed in a signed Statement of Work, and they are valid for 30 days unless stated otherwise. Payment follows the milestones in that Statement of Work, and invoices are payable within 14 days of issue unless we agree otherwise.

Code, IP and confidentiality

You do. All custom code written specifically for you is transferred with full intellectual property rights on full payment, and we do not reuse client code on other projects. Our own pre-existing tools and libraries stay ours, and where a project uses them you receive a perpetual, non-exclusive license.

Yes, always. Send yours, or we will provide ours. Confidentiality continues after the engagement ends.

We provide a 30-day post-launch bug-fix warranty on all delivered work.

Either party may terminate with 14 days written notice. Completed work and source code are delivered to you upon payment.

Monthly retainers

Reserved development time every month in three tiers: Starter (4 hours), Growth (10 hours) and Scale (20 hours), with support that gets faster as the tier goes up. You can compare them on the shop page or on pricing.

Unused hours roll over for one month, then expire. Hours beyond your tier are billed at the standard hourly rate.

Retainers have a 3-month minimum commitment, then continue month-to-month with 30 days notice.

Free tools and the AI Mega Audit

Yes. The SEO audit, accessibility check, GDPR and cookie check, WooCommerce store check, WordPress security check and AI readiness check are free to use, with no signup. They are the same kind of analysis we build into client projects.

A one-time, paid audit that runs all six scanners in one pass and adds an AI visibility check: we ask an AI model with live web search customer-style questions and see whether your brand comes up. A long-form, prioritised report follows. Details are on the AI Mega Audit page.

Still have a question?

Tell us what you are building and we will reply within one business day.